Managed Services
At Synnerva, we understand that deploying CX technology is just the beginning. The real challenge and opportunity lies in keeping it optimized, efficient, and ready to scale. That’s where our Managed Services step in.
Our flexible and scalable managed service models help organizations ensure high availability, performance, and continuous improvement across customer experience operations. Whether you need 24/7 monitoring, CX talent support, or full operational ownership — we deliver peace of mind so you can focus on growth.
Our Integration Capabilities
Performance Monitoring, Reporting & SLA Management
We monitor CX and report real-time insights for smart decisions.
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COS – Continuous Optimization Services
CX evolves — our COS model adapts systems to changing needs.
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PMO Services
Ensure CX success with PMO—structured, timely, budgeted project delivery.
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Onsite / Offshore Managed Services
Choose on-premise, offshore, or hybrid — we manage CX end-to-end.
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Staff Augmentation Services
Scale CX with experts—no overhead, short or long-term support.
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Let’s Build the Future of CX Together
- Reach out to us at services@synnerva.com
- Contact Us to discuss your CX transformation journey